Question 1

I have scheduled my first therapeutic massage with TouchPower. What will happen at my first visit?

Accepted Answer

Before Your Session
When you arrive at my office, you will complete a client history form. We will review the information on your form together and discuss your present and past activities, injuries, and surgeries. I will ask you to perform simple activities like turning your head to identify restrictions in joint movement.
The Session
   I will deliver the massage, During the massage, I will check in with you to ensure that the pressure applied is within your comfort zone and adjust the pressure as needed. 
I may slowly and gently move your arms, legs, and neck to place them in the best position for massage. I may also ask you to perform movements of your arms, legs, or neck to facilitate relaxation of muscles and release of restrictions.
At the End of the Session
   I will bring you a glass of water and ask you how you are feeling.  I will ask you to repeat the range of motion activities that you performed before the massage (if any) to assess improvement.  I will review your daily activities and suggest modifications and stretches to help you sustain the impacts of your massage.

Question 2

How is therapeutic massage at TouchPower different from other providers.

Accepted Answer

During therapeutic massage sessions at TouchPower you will be a partner with your practitioner. You will be communicating to the practitioner about your comfort level. You may be asked to move areas of your body. Depending on the issues you want addressed, you may not receive a whole-body massage. There may be discomfort during the session. Afterwards, clients report feeling more flexibility and function as well as relaxation.

Question 3

Do I need my doctor’s approval?

Accepted Answer

If you have any of these conditions, for your health and safety, please obtain written permission from your doctor before your session.
Heart conditions (including but not limited to angina, pacemaker, recent heart attack)
Circulatory conditions (including but not limited to thrombosis/embolism/blood clot)
Diabetes
High blood pressure
Diagnosed with or in treatment for cancer
Osteoporosis that limits your activities
   Please contact your doctor if you have any concerns.  We will be happy to work with physicians or other health care professional. We continuously collaborate with other health care professionals.

Question 4

I have sensitive skin and/or food allergies. What if I experience an allergic reaction to the oil used during the massage?

Accepted Answer

To protect you and prevent such occurrences, at your first visit we will discuss any allergies you have.  I will use a lotion that meets your needs.

Question 5

What about my privacy?

Accepted Answer

All the information you provide before, during, and after your massage sessions is kept completely confidential. Advance written consent must be provided before I discuss your situation with any health care professional.

Question 6

How can I pay for my massage?

Accepted Answer

You can pay by cash, check, or credit card (Visa, Mastercard, American Express).
There is a $35 fee for returned checks.

Question 7

Will my massage fee be covered by my health insurance?

Accepted Answer

Check with your Insurance company. Policies differ from one company to the next. Also, check with your place of employment to determine if they offer Flexible Spending Accounts (FSAs) or Health Savings Accounts (HSAs). These accounts enable participants to lower their before-tax income by setting aside a specific part of their income for health care costs not covered by insurance.

Question 8

What if I need to reschedule my appointment?

Accepted Answer

As soon as you know that you need to reschedule, call 410-207-0579. At least 24 hours notice is required to reschedule or cancel an appointment.
   Should you miss an appointment or call to reschedule with less than 24 hours notice, TouchPower will follow this procedure:
         1st Occurence: No charge will be made.
         2nd Occurence: Client will pay a 1/2-fee.
         3rd Occurence: Client will pay the full fee.
These exceptions to the above policy will be honored:
Illness: If you are sick with a fever, gastrointestinal virus, the flu, or other ailments.
Emergencies: Sudden illness in a family member in your care, traffic jams, same-day changes in work demands.
Weather: When you do not feel safe driving due to wintry weather.

FAQ

Frequently asked questions

I have scheduled my first therapeutic massage with TouchPower. What will happen at my first visit?

How is therapeutic massage at TouchPower different from other providers.

Do I need my doctor’s approval?

I have sensitive skin and/or food allergies. What if I experience an allergic reaction to the oil used during the massage?

What about my privacy?

How can I pay for my massage?

Will my massage fee be covered by my health insurance?

What if I need to reschedule my appointment?

Therapeutic Massage,
Clinical Approach, Relaxed Setting

Contact

FAQ

Frequently asked questions

I have scheduled my first therapeutic massage with TouchPower. What will happen at my first visit?

How is therapeutic massage at TouchPower different from other providers.

Do I need my doctor’s approval?

I have sensitive skin and/or food allergies. What if I experience an allergic reaction to the oil used during the massage?

What about my privacy?

How can I pay for my massage?

Will my massage fee be covered by my health insurance?

What if I need to reschedule my appointment?

Therapeutic Massage, Clinical Approach, Relaxed Setting

Contact

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Therapeutic Massage,
Clinical Approach, Relaxed Setting